Support & Help Center

Reach Out for Arcade Cabinet Concerns

At G&G Arcade, we’re committed to ensuring your gaming experience is seamless and enjoyable. Whether you’re troubleshooting an issue, need technical support, or want guidance on using your custom arcade cabinet, our Support & Help Center is here to assist you every step of the way.

How Can We Help You?


  • Technical Support:
    Experiencing issues with your arcade cabinet? Our experts are ready to provide solutions to get you back to gaming in no time.


  • Troubleshooting Guides:
    Access step-by-step instructions to resolve common problems, from hardware adjustments to software updates.


  • Frequently Asked Questions (FAQs):
    Find quick answers to the most common questions about your arcade cabinet.

Support Resources


  • User Manuals & Downloads:
    Download manuals, software updates, and other essential resources tailored to your G&G Arcade cabinet.


  • Live Chat:
    Connect with a support representative for immediate assistance.


  • Submit a Support Ticket:
    Can’t find the solution? Let us know your issue by filling out our support ticket form. A team member will get back to you within 24-48 hours.

Common Issues We Can Help With:


  • Game Library Setup:
    Need help adding or customizing games? We’ve got you covered.


  • Hardware Troubleshooting:
    From joystick alignment to LED lighting adjustments, we’ll guide you through resolving hardware issues.


  • Software Updates:
    Keep your cabinet running smoothly with the latest firmware and game updates.


Warranty and Repairs


Your arcade cabinet is built to last, but we’ve got you covered in case of unexpected issues:


  • Warranty Coverage: Check the terms of your cabinet’s warranty.



  • Repair Services: Contact us for expert repairs or replacement parts.


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